Insurance and Risk Management

The Insurance and Risk Management Section is responsible for:

(1) Insurance

  • Arrangement and maintenance of the Council's insurance cover
  • Processing claims for the Council 
  • Provision of advice and guidance to Services on insurance issues
  • Administration of the following insurance schemes for housing tenants and voluntary groups:

    Tenants Home Contents Insurance Scheme 

Community Councils, Housing Resident Groups, Parent Councils, Youth Clubs, Village Halls, Museums, Community Groups, Skateboard Groups, Sports Clubs Insurance Scheme

Information and claim forms can be accepted electronically.  If you wish to submit a claim, please complete the following form:

Third Party Incident Form (Word 97)

and Email the completed form to us at:  Insuranceclaims@highland.gov.uk

(2) Risk Management

  • Promoting the consistent use of risk management and ownership of risk at all levels within the Council
  • Developing, implementing and reviewing the risk management framework and risk management processes
  • Providing advice and guidance to Services on risk management issues, including appropriate education and training as required
  • Promoting risk management initiatives
  • Co-ordinating risk management and identifying and sharing best practice
  • Providing assurance regarding risk management by reporting, escalating and communicating risk management issues to key stakeholders.

 Please contact this office if you notice anything which you consider to be a hazard.

For further information please contact:

Nigel Rose - Head of Internal Audit and Risk Management
01463 702399

Ailsa Mackay - Insurance and Risk Manager
01463 702414

Colin D Mackenzie - Insurance Assistant
01463 702417


Insurance and Risk Management
Finance Service
The Highland Council
Glenurquhart Road
Inverness IV3 5NX
Fax: (01463) 702004

Office Hours: Monday - Friday, 9.00am - 5.00pm