The enforcement of Trading Standards laws is carried out by a variety of means.
- We visit trade premises including manufacturers, retailers and importers. These visits are programmed according to a risk assessment.
- We ensure that weighing and measuring equipment is accurate and is used properly, goods are safe and correctly labelled, prices are displayed and descriptions used are true.
- We test and sample goods and services for safety, description and quantity.
- We carry out special projects and operations to deal with rogue traders and specific problem areas.
- We investigate alleged breaches of criminal legislation.
We deal with general trading standards enforcement, which includes prices, trade descriptions, weights and measures, consumer product safety, counterfeiting and consumer credit.
We also deal with a number of specific areas of enforcement, including:- the supply and servicing of motor vehicles; the supply and storage of petrol, diesel and other motor fuels on filling stations; the retail supply of bulk liquid fuel; the storage and supply of fireworks and other explosives; the retail sale of poisons; the regulation of licensed taxis & private hire cars; the supply of fertilisers & animal feedingstuffs.
The Trading Standards can be contacted by e-mail at trading.standards@highland.gov.uk or, during normal working hours, by telephone (01463) 228700 or by post (see contact details).