/ Home
Contact Us
Comments and Complaints | Feedback Form

Main Council address
The Highland Council, Glenurquhart Road, Inverness IV3 5NX.
Email: The Highland Council email directory
Location map: Council Headquarters (PDF 633 Kb)
General enquiries and to book a Council service
Telephone: 01463 702000 - available during normal office hours Monday to Friday 9 am to 5 pm. At all other times, including public holidays, please use Council out of hours telephone numbers below.
Email: service.point@highland.gov.uk
Text Phone (for people with hearing difficulties)
01349 886665 - available during normal office hours Monday to Friday 9 am to 5 pm.
Council out of hours telephone numbers
- Social Work/Roads, flooding, lighting - 0845 769 7284
- Housing - 0845 700 2005
Emergency contacts
Some other handy emergency numbers
Email directory
Our email directory of services, area contacts and councillors is designed to make it easy for you to contact us. Individual services and most elected members can be e-mailed by clicking on the appropriate address in The Highland Council e-mail directory.
Contact us in person
You may wish to speak face-to-face with someone. If so, our network of 37 "Service Points" provide local access to council services. See our Service Point Network page for information and contact numbers for your local Service Point.
Key service contact details
Tel: 0845 600 4222
Tel: 0800 512 012
For winter energy saving tips read our page on Energy Saving Advice.
/Complaints
The Highland Council is committed to openness, and we welcome your comments, queries and complaints as an ongoing process of self-improvement. If you have any comments, complaints or requests under the Freedom of Information (Scotland) Act 2002, please complete our Comments/Complaints Form. We will acknowledge receipt of your comments or complaint and let you know how it is being dealt with.