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The vision of The Highland Council, NHS Highland and Highland Community Care Forum (HCCF) is to enhance the quality of life and experience of carers – and we aim to ensure that the new Highland Carers and Carers Information Strategies make this vision a reality. With the help of HCCF we have involved carers in deciding the most important results for our services to deliver; these are:
Recognised and valued
- Carers are listened to by professionals, and their knowledge about the person they care for is respected.
- Professionals are well-informed about carers needs and are able to put carers in touch with the help available.
Informed and involved
- Carers get clear information from professionals about the matters that affect them; and have good levels of contact with professionals.
- Carers get good information about benefits.
- Carers get good information about the help available to them.
- Carers get good medical information for themselves and the person they care for.
- Carers are involved in shaping the policies which affect them.
- Carers are involved in shaping the services we deliver.
Supported and healthy
- Carers’ ability to provide care is assessed and supported.
- Carers, and those they care for, can access planned and regular respite (short breaks).
- Carers have the opportunity to learn skills necessary to help the cared for person.
- Carers have the opportunity to learn self-help skills.
- Carers have the opportunity to talk to other carers.