Carer Support

The vision of The Highland Council, NHS Highland and Highland Community Care Forum (HCCF) is to enhance the quality of life and experience of carers – and we aim to ensure that the new Highland Carers and Carers Information Strategies make this vision a reality. With the help of HCCF we have involved carers in deciding the most important results for our services to deliver; these are:

Recognised and valued

Carers are listened to by professionals, and their knowledge about the person they care for is respected.
Professionals are well-informed about carers needs and are able to put carers in touch with the help available.

Informed and involved

Carers get clear information from professionals about the matters that affect them; and have good levels of contact with professionals.
Carers get good information about benefits.
Carers get good information about the help available to them.
Carers get good medical information for themselves and the person they care for.
Carers are involved in shaping the policies which affect them.
Carers are involved in shaping the services we deliver.

Supported and healthy

Carers’ ability to provide care is assessed and supported.
Carers, and those they care for, can access planned and regular respite (short breaks).
Carers have the opportunity to learn skills necessary to help the cared for person.
Carers have the opportunity to learn self-help skills.
Carers have the opportunity to talk to other carers.