Customer Services Board - Consultation on Proposals

Consultation Summary

This consultation seeks views from Service Point users, Community Groups – including Community Councils, Highland Council tenants, Members and any other interested parties on the Council’s proposals for delivering face to face customer services across Highland.

Proposals for changing customer service provision in 23 locations across Highland and reducing costs have been developed. In each of these locations it is proposed to change how services are currently provided. Therefore it is important to hear the views of the people that live in these areas and use these Service Points so that we can understand how any changes may impact on communities and what alternative options communities may want to suggest.

Consultation proposals and response form

Comment online

If you have any queries, please contact customer services.