Make a complaint

We are committed to providing high-quality customer services. We value complaints and use them to help improve our services.

Make a complaint

We understand that you may be unable, or reluctant, to make a complaint yourself. We can accept complaints from a friend, relative, or an advocate, if you have given them your consent to complain for you.

You can find out about advocates in your area by contacting the Scottish Independent Advocacy Alliance.

We are committed to making our service easy to use for all members of the community.

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