The Tenants Information Service (TIS) and the Tenant Participation Advisory Service (TPAS) are independent organisations who deliver training and information for tenants.
The Highland Council is a member of both TIS and TPAS which gives tenants’ groups discounted rates for the training they provide. Your local tenant participation officer can help groups apply for Council funding to cover any fees and expenses involved.
The training these organisations provide includes free information sheets, face-to-face training, and bespoke training packages for individual groups. Click on an issue below to find out about training and information available, or contact your
to discuss how we can best meet tenants’ information and training requirements.
Call TIS on 0141 248 1242, or email info@tis.org.uk to ask for a free copy to be sent to you. If you prefer, you can ask your local Tenant Participation Officer to help you obtain the publications you are interested in.
Printed Information
- Housing Standards and Rents
- Housing Inspections
- Scottish Housing Quality Standard and Standard Delivery Plans
Face to face training
You can access the courses you are interested in from the training providers’ sites below. Occasionally their information may refer to a course which has already run, but please call the organisation concerned to find out when the next similar course is running, or to find out when they could come up to deliver the course locally.
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Call TIS on 041 248 1242 or email at info@tis.org.uk to ask for a free copy to be sent to you. If you prefer, you can ask your local Tenant Participation Officer to help you obtain the publications you are interested in.
Printed Information
- A Basic Guide on Anti Social Behaviour
- Anti Social Behaviour Strategies
- Anti Social Behaviour Orders
- Anti Social Behaviour – Legislative Changes and non-legal remedies for tackling antisocial behaviour
Face to face training
You can ask your local Tenant Participation Officer to help you find out about the face to face training you are interested in.
- Anti-social behaviour - what can be done
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Call TIS on 041 248 1242 or email at info@tis.org.uk to ask for a free copy to be sent to you. If you prefer, you can ask your local Tenant Participation Officer to help you obtain the publications you are interested in.
Printed Information
- Jargon Buster
- Introducing Housing Finance
- Stock Transfer
- Common Housing Registers
- Neighbourhood Management
- Rent Structures and Rent Harmonisation
- Introduction to Management Organisations
Face to face training
You can access the TPAS website for information on the course which interest you below or you can contact TIS on info@tis.org.uk about their courses, Occasionally their information may refer to a course which has already happened, but please call the organisation concerned to find out when the next similar course is running, or to find out when they could come up to deliver the course locally. If you prefer, you can ask your local Tenant Participation Officer to help you find out about the face to face training you are interested in.
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