9.5 Housing Services for Women suffering Domestic Violence

Women's Aid

Women’s Aid (WA) is recognised as the leading expert in the field of domestic abuse.  There are Women’s Aid refuges in Caithness & Sutherland, Inverness, Lochaber and Ross-shire which accept women from anywhere, subject to space availability.  An outreach service is available in Badenoch, Strathspey and Nairn (covered by Inverness Women’s Aid) and Skye, Lochalsh and Wester Ross (covered by Ross-shire Women’s Aid).  Lochaber Women’s Aid offers a locally based service to women, children and young people.

Women’s Aid provides a free, confidential service to women, any accompanying children and young people, who have experienced domestic abuse from a partner or ex-partner (male or female).

Services provided include:

  • One to one crisis support – in person or by telephone
  • On-going practical support and provision of information on such issues as legal rights, housing, entitlement to benefits and issues regarding children
  • Refuge accommodation, where available and appropriate
  • Support for children and young people
  • Follow-on support to women and their children after they’ve left the refuge
  • Weekly women’s support group meetings in Lochaber.

Every woman is treated as an individual. Women’s Aid aims to provide ways for women to determine their own future and make decisions about their situation.

Women’s Aid can provide temporary accommodation, and workers provide as much support and practical help as possible.

Contact Details:

Caithness & Sutherland Women’s Aid & Refuge
Tel: 0845 408 0151
Fax: 01955 605977
E-mail: caswa@daisybroadband.co.uk

Staff hours: Monday – Friday  9am – 5pm

Inverness Women’s Aid & Refuge
Tel:  01463 220719 (24 hrs)
Fax:  01463 234110
E-mail:  invernesswomensaid@scotnet.co.uk

Staff hours: Monday – Friday  9am – 5pm
Every night   11pm – 7am

Lochaber Women’s Aid
Tel:  01397 874216
Freephone:  0800 6192541
E-mail: lochaberwomensaid@btopenworld.com

Staff hours: Monday – Friday  9am – 5pm

Ross-shire Women’s Aid & Refuge
Tel:  01349 863568
Fax: 01349 869960

Staff hours:
Monday – Friday  10am – 11pm
Saturday & Sunday 4pm – 11 pm

Outreach Services:
Badenoch, Strathspey & Nairn
Tel:  07765 241379

Skye, Lochalsh & Wester Ross
Tel:   0771 5532979
Monday – Friday  10am – 5pm

Out with Women’s Aid office hours please call the National Domestic Violence Helpline on 0808 2000 247

National Domestic Violence Helpline 0808 2000 247

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women's Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Freephone Helpline  0808 2000 247

POLICE - Always call 999 in an emergency.

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