Aims
The aims of the Highland Council Sheltered Housing Service are to ensure sheltered housing tenants live in housing suitable for their needs and also have appropriate housing support to help them live independently.
Objectives
The main objectives of the Highland Council Sheltered Housing Service are:
- To provide appropriate, affordable rented housing which meets the needs of older people.
- To provide a community alarm service in all sheltered housing accommodation.
- Wherever possible, to provide a flexible, warden run, low level housing support service for sheltered housing tenants.
- To provide clear information to all sheltered housing tenants including about their tenancy, their housing support and their rights and responsibilities.
- To ensure that the sheltered housing wardens are supported, adequately trained and able to perform their duties.
- To ensure that sheltered housing tenants are satisfied with their housing and housing support and have information about making complaints to use if necessary.