Change in Circumstances

When we issue you a bill Council Tax law assumes your household circumstances will stay the same until the end of the Council Tax financial year on 31 March. If your circumstances have changed or are about to change, you must tell us immediately to avoid having to pay money back to us.

Changes in your circumstances can affect how much rent and Council Tax you have to pay and the amount of Housing Benefit and Council Tax Benefit you receive.

If you don't report your changes you may be given too much Benefit, Discount, Exemption or Disablement Band Reduction and you may have to pay money back to the Council.

Examples of changes which you must tell us about are:

change of address
individuals moving in/out of your home
you, or your partner, start work
you or your partner's pay or working hours change
your child leaves school, education or training
your savings go up or down
your childcare arrangements change
you start or stop claiming another benefit or the amount you get changes
you claim benefit because of a health condition or disability and your health or condition changes

To report your changes please contact your nearest Council Service Points or our Operations Team: