Income Maximisation

Are you claiming your Benefits and Entitlements?

You are better off finding out where you can get free, confidential and impartial help.

Our aim is to put more money in your pocket so that you can pay your bills, heat your home and have a better quality of life. We do this by ensuring that individuals who are eligible for Benefits and other entitlements have the advice and assistance available to them to access their full entitlement.

The Customer Income Maximisation Team can advise you about all the benefits and other entitlements that are available, undertake benefit checks to ensure you are not missing out on any benefits and provide assistance to help you complete the relevant forms.

We can also assist you with advice and support if your application for benefit is turned down or you don’t receive the amount you were expecting. We can help you to appeal against the decision, and if required accompany you and provide representation at Tribunal Hearings.
Many benefits are means tested i.e. your income and capital is taken into account when deciding whether you are entitled. However many benefits do not take your income and capital into account; instead, some are based on your individual circumstances where you need help to look after yourself because of physical or mental disabilities. Examples of these benefits include Disability Living Allowance and Attendance Allowance, which if awarded act as a gateway to other types of help which can include additional premiums in the assessment of Income Support, Income Based Job Seeker’s Allowance, Housing Benefit and Council Tax Reduction, Pension and Tax Credits. These additional premiums potentially increase the amount of money you receive. They may also qualify you for concessions on public transport, exemption from road tax, the Blue Badge Scheme, and the Motability scheme. More information about these additional entitlements is provided in this section.

You can find out more information about the various benefits and entitlements available for a wide range of circumstances by clicking here.

Getting in touch with us is the first step to maximising your potential income.
You can contact the Council’s Customer Income Maximisation Team on:

Telephone Freephone: 0800 090 1004

Secure contact form: get income maximisation advice

By post: PO Box 5775, Inverness, IV1 9EN