Ways to pay
Why not join our 72,287 customers who already pay their Council Tax by Direct Debit?
If you choose to pay by Direct Debit you will receive a bill showing amounts which we will collect from your account safe in the knowledge that a set amount will be collected every period. You give us your details only once, and every year we will do the rest. Paying by Direct Debit means that you won't have to queue to make payments and you won't be in danger of falling into arrears. It's quick and simple to set up - telephone us today!
To cater for our customers' needs, instalment plans that provide payment breaks in either July and August or December and January are available. Alternatively, you may prefer a break in February and March. Our full range of payment options are as follows:
- weekly on a Friday;
- fortnightly on a Friday;
- 10 Monthly instalments on the 1st, 15th or 28th of the month from April to January (payment holiday February and March);
- 10 Monthly instalments on the 1st, 15th or 28th of the month from April to June and September to March (payment holiday July and August);
- 10 Monthly instalments on the 1st, 15th or 28th of the month from April to November and February to March (payment holiday December and January);
- 12 Monthly instalments on the 1st, 15th or 28th of the month;
- quarterly instalments on the 1st of the following months: April, July, October and January; or
- 1 lump sum payment on the 1st, 15th or 28th of the month.
Once your Council Tax for 2012/13 is paid in full please do not cancel your Direct Debit instruction with your bank as the Council will not debit your account with further instalments until after the start of the financial year 2013/14. We will issue you with your 2013/14 bill at least 14 days prior to deducting your first instalment for that year.
If you would like to pay by Direct Debit, please telephone us on freephone 0800 393811. Remember to have your bank account number, sort code and details of the account holder(s) ready. Alternatively, visit any Service Point or complete the Direct Debit mandate, which can be downloaded from the link under the Current Documents section of this page and return it without delay to the Operations Team, The Highland Council, PO Box 5650, Inverness, IV3 5YX.
By paying by Direct Debit, you will be helping us to protect services in these difficult economic times.
Other ways to pay include:
- by Debit Card or Credit Card -
Credit card payments will incur a 2% charge. When making payment please have your debit/credit card and Council Tax reference number available. You can make payment:
Online via the Internet. Log on to www.highland.gov.uk 24 hours a day, 7 days a week and go to online payments via the self service menu.
0845 602 4232 - telephone the payment line and a member of staff will be able to take your payment. This service is available Monday - Friday 8am to 6pm and Saturday 9am to 12 noon.
In person at any Service Points.
Please do not send cash or cheques to any Highland Council premises.
- By Bank Credit Transfer, Telephone or Online Banking or Standing Order -
Payment should be made to the Clydesdale Bank, 32 Longman Road, Inverness, IV1 1SD, sort code 82-70-13 for the credit of The Highland Council. If paying by Standing Order, please ensure you set up your arrangement to debit your bank account at least 5 banking days before your instalment is due to the Council;
- At a Post Office, PayPoint and Payzone outlet - you can pay by cash or cheque at any Post Office and at more than 300 PayPoints and Payzones outlets throughout the Highlands (please note that some PayPoints/Payzones will only accept cheques at the discretion of the local retailer). Please note there is a maximum amount of £200 per transaction for PayPoint and Payzone although there is no limit to the number of transactions per day. See list of outlets within Related Information Section.
Please Note - All payments to any of the bank accounts must quote the appropriate reference number from the bill or demand notice.
Do NOT send personal data to the above email address