Debt Recovery

The Income and Recovery Team is responsible for the collection of all debts owed to the Highland Council.  This includes all unpaid invoices for sundry debt plus council tax, community charge and non-domestic rates once they have progressed to the court stage.

The Income and Recovery Team can negotiate a repayment arrangement for any debts owed to the Highland Council.

Some of the debt is outsourced to the Sheriff Officer for collection.  The two companies of Sheriff Officers who act as debt collection agents for the Highland Council are Scott & Co and Stirling Park.

If there is any doubt regarding which agency has responsibility for a debt, we recommend that you contact the relevant Income and Recovery staff who will be able to inform you.

Staff are based in three offices and their contact details are:

Email: recovery.team@highland.gov.uk

Caithness, Sutherland and Easter Ross
Council Offices, Main Street, Golspie
Tel (01408) 635222
Tel (01408) 635216
 
Ross, Skye and Lochaber
Council Offices, High Street, Fort William
Tel (01397) 707210
Tel (01397) 707221 

Inverness, Nairn and Badenoch & Strathspey
HQ, Glenurquhart Road, Inverness, IV3 5NX

Local Tax Debt (council tax, community charge, non-domestic rates)
Tel (01463) 702980

Sundry Debt (which includes all invoices issued by Highland Council).
Tel (01463) 702394

Alternatively, you can write to us at:
Income and Recovery Team
The Highland Council
Exchequer Section
PO Box 5650
Inverness
IV3 5YX