Frequently Asked Questions

Q: How do I inform you of a change of Home Address?
A: Send us a letter including your Full Name and Payroll Number or send an email to payroll@highland.gov.uk. You should also notify your Service Administrator and Area Personnel Office.

Q: I need to change the Bank details my salary gets paid into?
A: Use the form above and return by Post/ Internal mail to address shown.

Q: What is my PAYE (Pay as you Earn) reference number?
A: Check your most recent payslip as it is included on it or see list above of all numbers

Q: How do I change my Tax Coding?
A: Contact the Inland Revenue on 0845 0703 703 quoting your national Insurance number (Shown on pay advice) – calls charged at local rate.

Q: How much pay can I expect to receive on my next Pay date?
A: We are unable to provide you with amounts prior to a Pay date, payslips are issued prior to the date you are due to be paid.

Q:  What are the current mileage and subsistence rates?
A:  These can be found in the Code of Conduct for Travel and Subsistence which is located above and in Public Folders, Finance, Travel & Subsistence.

Q:  Where can I find information on Car Leasing and Car Loans?
A:   Information can be found in the Public Folders, Finance, Car Loans, Car Leasing. 

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