Social networking websites

We use a range of social networks to communicate with local residents and businesses. Social networking websites enable people with common interests to connect to each other and share information.

Policy on the acceptable use of social media – March 2013.

 Twitter

• The Highland Council on twitter
• Am Baile (Highland History) - administered by High Life Highland
• Highland Local Development Plans 
• Highland & Islands Strategic Co-ordinating Group

 Facebook

• The Highland Council's Facebook page
• The Highland Council Election Office Facebook page
• Highland Libraries - administered by High Life Highland
• Am Baile - Highland History and Culture - administered by High Life Highland
• Highland Historic Environment Record
• The Wild Coastal Trail
• Highland Local Development Plans
• Highland Youth Voice
• The Wild Coastal Trail
• Caithness and Sutherland Countryside Rangers
• Great Glen Ways
• Skye, Lochalsh and Ross & Cromarty Countryside Rangers
• Inverness, Nairn, Badenoch and Strathspey Countryside Rangers
• Lochaber Countryside Rangers

 Flickr

• The Highland Council's photo stream
• Highland Libraries' photo stream

 YouTube

• The Highland Council's YouTube channel
• Highland Youth Voice's YouTube channel - High Life Highland

Online blogs

• Development Planning in Highland
• Inverness Festivals

Rules and guidance

The Highland Council uses Twitter, Facebook, Flickr, YouTube and online blogs to keep people informed about the services that we provide, including the outcomes of committee meetings and other key events like election results.

We may also use online blogs to ask for views and feedback on certain topics such as budget consultations.

Our social media sites are administered by Council staff and are generally monitored during normal office hours. They are not routinely monitored 24/7.

Please don't use Facebook or Twitter to report a service fault or to make a complaint. For help with services, to report a fault or make a complaint, please call Tel 01349 886606 or visit: /yourcouncil/contact/

If you have concerns about a child, please see our website for advice.

To make a Freedom of Information request please use our email form or write to: Freedom of Information Officer, Chief Executive's Office, Glenurquhart Road, Inverness, IV3 5NX.

We reserve the right to remove any contributions or block accounts to our social media sites that break the following rules or guidelines:

• Be civil, tasteful and relevant.
• Do not post messages that are unlawful, prejudicial to court proceedings, abusive, harassing, defamatory, abusive, threatening, harmful, libellous, obscene, profane, sexually oriented or racially offensive.
• Do not swear.
• Do not make offensive remarks about someone else.
• Do not post content copied from elsewhere, for which you do not own the copyright.
• Do not post the same message, or very similar messages, more than once (also called "spamming").
• Do not publicise your, or anyone else's, personal information, such as contact details.
• Do not advertise products or services.
• Do not impersonate someone else.

Appendix 1 of the Policy and guidance on the acceptable use of social media was adopted by The Highland Council on 30 January 2013. 

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