Attendance Allowance
Contact the Benefit Enquiry Line:
Telephone: 0800 88 22 00
Textphone: 0800 24 33 55
The Benefit Enquiry Line is open 8.30am to 6.30pm Monday to Friday and 9am to 1pm Saturday.
Bereavement Benefits
Contact your local JobCentre Plus or
Telephone: 0800 055 6688
(8am - 6pm Monday to Friday).
Bus Passes and Coach Travel
Website: www.transportscotland.gov.uk/
concessionarytravel
Carer's Allowance Unit
Telephone: 0845 608 4321
Textphone: 01772 562 202
Child Support
Telephone: 08457 133133
Website: www.csa.gov.uk
Consumer Advice
Telephone: 08454 04 05 06
Council Tax Benefit
Telephone: 0800 393 811 - The Highland Council's Exchequer Operations Team or visit your local Service Point.
Crisis Loan for Living Expenses (Social Fund)
Telephone: 0800 328 3036
Customer Income Maximisation Team
Telephone: 0800 090 1004
Address: PO Box 5650, Inverness, IV3 5YX Email: income.maximisation@highland.gov.uk
Do NOT send personal data to the above email address
Website: www.highland.gov.uk
Debt Guidance and the Consequences
Website: www.aib.gov.uk
Debt Arrangement Scheme
Website: www.dasscotland.gov.uk
Department for Work and Pensions
Telephone: 0800 055 6688
(8am - 6pm Monday to Friday)
Website: http://www.jobcentreplus.gov.uk/JCP/index.html
A number of benefits provided by the Department for Work and Pensions can be claimed online at:
http://www.dwp.gov.uk/eservice/
Disability Living Allowance
Contact the Benefit Enquiry Line:
Telephone: 0800 88 22 00
Textphone: 0800 24 33 55
The Benefit Enquiry Line is open 8.30am to 6.30pm Monday to Friday and 9am to 1pm Saturday.
Emotional Support
Breathing Space: 0800 838587
Samaritans: 08457 909090
Employment and Support Allowance
Telephone: 0800 055 6688
Textphone: 0800 023 4888
Energy Advice
Freephone: 0800 512012
Email: energyadvisors@changeworks.org.uk
Free Passport
Telephone: 0300 222 0000
Monday - Friday 8am - 8pm, Weekends & Public holidays, 9am - 5:30pm
Website:
www.ips.gov.uk/passport/index.asp
Free TV Licence
Telephone: 0300 790 6071
Website: www.tvlicensing.co.uk/check-if-you-need-one/topics/tv-licence-types-and-costs-top2/
Hospital Travel Costs
Telephone: 0845 850 1166
or complete HC1claim form from the NHS website at:
www.ppa.org.uk/ppa/HC1_form.htm
Housing Advice
Shelter: 0808 8004444
Housing Benefit
Telephone: 0800 393 811 - The Highland Council's Exchequer Operations Team or visit your local Service Point.
Income Support
Telephone: 0800 055 6688
(8am - 6pm Monday to Friday).
Textphone: 0800 023 4888
(This service is available if you have a speech or hearing impairment) or contact your nearest Jobcentre Plus.
Industrial Injuries Disablement Benefit
Telephone: 0845 608 8967
Textphone: 01977 464 144
Address: Jobcentre Plus Ayr IIDB Centre, Baird Street, Glasgow, G90 8AB.
Job Grant
Telephone: 0800 055 6688
(8am - 6pm Monday to Friday)
Job Seeker's Allowance
Telephone: 0800 055 6688
(8am - 8pm Monday to Friday).
Textphone: 0800 023 4888
(This service is available if you have a speech or hearing impairment) or contact your nearest Jobcentre Plus.
Jobseeker Direct
Telephone: 0845 6060234
Legal Aid Helpline
Telephone: 0845 122 8686
Maternity Allowance
Contact your local Jobcentre Plus or
Telephone: 0800 055 6688
(8am - 8pm Monday to Friday).
Money Advice Team
Telephone: 0800 090 1004
Email: money.advice@highland.gov.uk
National Debt Line
Telephone: 0808 808 4000
Website:
http://www.nationaldebtline.co.uk/scotland/
New Deal Scheme
Telephone: 0800 055 6688
(8am - 6pm Monday to Friday)
Pension Credit Helpline
Telephone: 0800 99 1234
Textphone: 0800 169 0133
Reduced Earnings Allowance
Contact your nearest Jobcentre Plus or
Telephone: 0800 055 6688
(8am - 8pm Monday to Friday).
Social Fund general enquiries
Telephone: 0845 608 8629
Statutory Maternity Pay
Website: www.dwp.gov.uk/lifeevent/benefits/statutory_maternitypay.asp
Statutory Paternity Pay
Your employer may ask you for a self-certificate form SC3 which can be downloaded from HM Revenue and Customs website:
www.hmrc.gov.uk/forms/sc3.pdf
Sure Start Maternity Grants
Telephone: 0845 608 8629
Tax Credit Helpline
Telephone: 0845 300 3900
Textphone: 0845 300 3909
War Widow's or Widower's Pension Helpline
Telephone: 0800 169 2277
Website: www.veterans-uk.info/pdfs/publications/va_leaflets/valeaflet9.pdf
Widowed Parent's Allowance
Contact your local Jobcentre Plus or
Application forms are available from DWP website at:
www.dwp.gov.uk/advisers/claimforms/bb1_print.pdf
The Service Point Network
Contact details for our 37 Service Points
Helping You Contact Advice Services
The Highland Council Money Advice
Telephone: 0800 090 1004
Email: money.advice@highland.gov.uk
The Highland Council Income Maximisation (Benefits)
Telephone: 0800 090 1004
Email: income.maximisation@highland.gov.uk
Find out about your entitlement by following this link:
www.highland.gov.uk/benefits
Independent Advice Agencies
Caithness Citizens Advice Bureau
Telephone: 01847 894243
Inverness Citizens Advice Bureau
Telephone: 01463 237666
Lochaber Citizens Advice Bureau
Telephone: 01397 705311
Nairn Citizens Advice Bureau
Telephone: 01667 456677
Ross & Cromarty Citizens Advice Bureau
Telephone: 01349 883333
Skye & Lochalsh Citizens Advice Bureau
Telephone: 01478 612032
East Sutherland Citizens Advice Bureau
Telephone: 01408 633000
Community Advice & Information Service Badenoch & Strathspey
Telephone: 01479 810919
North West Sutherland Advice & Information Service
Telephone: 01971 521730