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Our Protocols help us to provide a consistent service by setting out rules and boundaries within which we will operate. We are constantly developing additional areas which would benefit from a Protocol, and constantly reviewing existing Protocols in the spirit of continuous improvement.
Current Protocols
BSP-01 Protocol for Work Allocation
BSP-02 Risk Assesment Protocol for Verification Site Inspections
BSP-03 Protocol for Non SER Certified Structural Works
BSP-04 Risk Assesment Protocol for Non Certified Electrical Works
BSP-08 Work not Requiring a Warrant
BSP-09 Deemed Refusals
BSP-10 Complaint Handling
BSP-11 Home Working
BSP-12 Alternative Solutions
BSP-16 Risk Assesment Protocol for Continuing Requirements
BSP-17 Risk Assesment Protocol for the Use of Enforcement Notices
BSP-18 Risk Assesment Protocol for the Use of Team Working in Major Projects
BSP-19 Risk Assesment Protocol for Fast Tracking
BSP-21 Risk Assesment Protocol for the Assessment of Fire Engineered Solutions
BSP-24 Verification Contractor Management
BSP-31 Protocol on the use of Building Warrant Enforcement Notices
BSP-32 Risk Assesment Protocol for Service Level Agreements
BSP-33 Risk Assessment Protocol for Extending the Period of Validity of Building Warrants
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© Copyright The Highland Council, 2006 Last Updated: 20/07/2011