As from 1 July 2008, the bulky uplift service will cease to include the uplifting of bagged waste. This is to reduce the amount of waste going to landfill and to increase the amount of waste that is recycled in Highland. Read more about this here.
The Council currently provides a service for the collection of certain household wastes including:
- any article that cannot fit into the normal domestic bin
- any article which weighs over 25Kg
For information on the bulky uplift service follow the links below
How is this service requested?
It is provided on request to Area Office or Service Point, see related information for details.
Is there a charge?
There is currently no charge for domestic waste. A charge will be levied if the amount of items exceeds the limits (see below). The charge will reflect the actual collection and disposal costs. Commercial waste is charged at cost.
Are there limits to what can be requested?
The limit is 5 bulky items.
What can be collected?
The service was established to collect large domestic items of furniture, consumer goods or items which could not fit into the wheeled bin, for example chairs, tables, sofas, beds, cupboards, fridges, freezers, cookers.
What will not be collected?
The service does not include the collection of bagged waste.
Other items not collected include thaose which are removed through the work of a tradesman and left with the householder to dispose of, or through the efforts of a DIY householder. For example, sanitary fittings (sinks bath WCs etc), kitchen units, doors, windows and demolition material arising from the enlargement, construction or improvement of property.
There are also items which due to their size or nature are not collected. For example coal bunkers , fireplaces, Aga cookers, garden sheds, any part of a central heating system, fences, or gas cylinders.
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Other items not collected
There are also items which could cause potential damage to the collection vehicle or pose health and safety risks to the operators. For example asbestos, rocks, tarmac, concrete, car batteries, engines, tyres or panes of glass.
Requests for the collection of liquids and chemicals can not be accepted as they cannot be disposed off by our own normal disposal routes. Chemical waste could be described as “special” due to their toxicity and they need alternative disposal measures.
Please see below for a definitive list of items which we do not collect, and those of which will only be collected if the following conditions are applied.
Items That Will Not Be Collected
Aga cooker / cast iron cookers
Asbestos
Barbed wire
Bathroom suites (toilet, sink, basin or bath)
Batteries
Branches *
Breeze blocks
Bricks
Car parts / scrap metal
Cement / Concrete
Chemical / Liquid waste (incl. pesticides)
Clothes pole
Coal bunker
Corrugated Iron
Dead Animals
Doors - internal or external
Fencing
Fireplace
Garage Door
Gas canisters / gas bottles
Gas heaters *
Gates
Glass
Heating appliance / boiler
Oil
Paint / Paint pots *
Piano's
Plasterboard
Radiators
Rayburn cooker / cast iron cookers
Roofing
Rotary drier *
Rubble
Sheds
Shower units
Soil
Stones
Storage Heater / bricks *
Tarmac
Tree stumps
Water tanks
Weed killer
Wheels / tyres
Windows / window frames
Wire
Wood *
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*Items That Have Conditional Acceptance
* Gas Heaters - Gas canister / bottle must be removed
* Paint / Paint Pots - only if empty or where all paint has hardened
* Rotary Drier - Concrete base and rope must be removed
* Storage Heater / bricks - Heaters can be collected, but the bricks must be removed
* Wood - Unless smaller than 2 x 2 x 4 ft that cannot be fitted into a wheeled bin
Alternative Disposal Options?
There are a number of Recycling Centres where members of the public can take their own waste to be recycled or disposed, if non-recyclable.
Where the amount of units and/or bags exceed the limits the public shall be directed to their nearest Recycling Centre e.g. Sheds, Coal Bunkers, Showers, Fencing etc. The option of collecting more items than the limit is available only if the person who requests this service is clear that this will be recharged at actual cost.
General advice to requests?
The details of each item shall be recorded.
The day of collection shall be advised to the caller. All waste to be collected shall be placed on the kerb side by 0700. The crew will only collect those items described in the initial call.
The doors of fridges and freezers should be taped up or stored with the door hard facing against a wall or fence to prevent access by small children. The interior of fridges and freezers must be cleaned out and all removable shelves and trays removed.
Other useful information?
The service will be suspended for two weeks around Christmas and New Year. Alternative collection arrangements are notified well in advance and are printed in local papers. Recycling Centres will be open at this time of year.
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