Rubbish and Recycling Guidance - Coronavirus (COVID-19)

What should households who are self-isolating due to displaying symptoms of Coronavirus, do with their rubbish?

Ensure all waste items that have been in contact with the individual, for example, used tissues and disposable cleaning cloths, are disposed of securely within disposable bags. When full, the plastic bag should then be placed in a second bin bag and tied. These bags should be stored for 72 hours before being put out for collection. Other household waste can be disposed of as normal.

If your refuse bin is full please store excess bags safely in a shed or garage until your next collection.

Can the collection crew pull out my bin from my garden if I am self-isolating?

The refuse collection crews are unable to pull out bins from gardens for households that are self- isolating. Please see the guidance on what to do with your rubbish whilst self-isolating.

Rubbish and recycling collections – (household and commercial)

Rubbish and recycling collections are operating as usual. However, please be advised that if we encounter staff shortages due to Coronovirus we may need to suspend some services at short notice.

Please put out your bin for collection for 7am on your scheduled collection day as there may be changes to your collection time. If your bins are not emptied by 5pm please take them off the street and present them again on the next scheduled collection day. Regular updates will be provided on the Council’s website and social media.

Missed Bin Collections

If you have put your bin out for collection on the scheduled day and it was not collected, yet your neighbour’s bins were collected, please report it here: report a missed bin or call 01349 886603.

Assisted collections

Due to changes in staff, waste and recycling assisted collections may be collected by a different crew and at a different time. Please make sure your containers are easily accessible and visible by 7am.

Household Waste Recycling Centres

Please only make a journey to a recycling centre for essential waste disposal only

All Household Waste Recycling Centres are open. Government legislation allows visits to a Household Waste Recycling Centre for essential waste disposal. Please store waste safely in a shed or garage until it can be disposed of. Regular updates will be provided on our website and social media channels. Please check our HWRC page for further updates.

Bulky uplift collection service is operating as usual

If you have large items at home such as sofas and wooden furniture that are still in good condition, please consider donating these to charity for reuse rather than collected for disposal. Check with your local charity for details on the items they accept.

Book a bulky uplift

Garden Waste Collection Service

The collection season runs from the 1 September 2020 to 31 August 2021 with a winter break in December, January and February. Any enquiries about garden waste should be sent to

Buy a garden waste permit

information on managing your garden waste 


Litter, dogs bins and street cleansing

There is reduced street cleansing, including street sweeping and litter bin emptying. Please take litter and dog waste home with you where possible.


Please report all fly-tipping through our website.

Textile banks

Textile bank servicing is operating as normal. If textile banks are full, please help keep the sites tidy by taking your recycling home with you until the banks are available to use. Any material left on the ground will be treated as flytipping and will end up in landfill.

Where can I find the latest information about rubbish and recycling collections?

  • Please check this website regularly as the situation is changing rapidly.
  • Facebook and Twitter
  • Call 01349 886603

Related Downloads