Managing your waste during lockdown

To assist our collection crews

Rubbish and recycling collections

Please ensure your bin is out by 7am on your scheduled collection day as there may be changes to your collection time. If your bins are not emptied by 5pm please take them off the street and present them again on the next scheduled collection day. Regular updates will be provided on the Council’s website and social media channels.

Regularly clean your bin handles and lids

Wash your hands before and after touching your bins.

Please make sure your bin lids are firmly closed to help prevent crews unnecessarily touching them.

If you see the bin collection crews, please let them know you appreciate what they’re doing and give them a wave or a smile!

What should households who are self-isolating due to displaying symptoms of Coronavirus, do with their rubbish?

Ensure all waste items that have been in contact with the individual, for example, used tissues and disposable cleaning cloths, are disposed of securely within disposable bags. When full, the plastic bag should then be placed in a second bin bag and tied. These bags should be stored for 72 hours before being put out for collection. Other household waste can be disposed of as normal.

If your refuse bin is full please store excess bags safely in a shed or garage until your next collection.

Can the collection crew pull out my bin from my garden if I am self-isolating?

The refuse collection crews are unable to pull out bins from gardens for households that are self-isolating. Please see the guidance on what to do with your rubbish whilst self-isolating.

Missed bin collections

If you have put your refuse or recycling bin out for collection on the scheduled day and it was not collected, yet your neighbour’s bins were collected, please report a missed bin or call 01349 886603.

Assisted collections

Due to changes in staff, waste and recycling assisted collections may be collected by a different crew and at a different time. Please make sure your bins are easily accessible and visible by 7am.

Bottle Banks

All bottle banks across Highland are available as normal for recycling your glass bottles and jars. Please visit the bottle banks when you do an essential journey, such as essential food shopping and make sure you observe social distancing when using them. If you are self-isolating or have any of the symptoms of Coronavirus  (COVID-19) then please stay away from the bottle banks at this current time.

Fly-tipping

If you see any fly-tipping please report it through the Highland Council website here

To reduce your waste

Use your blue bin to recycle as much as you can. Full list of items that can be recycled in a blue bin.

If you live in Inverness use the weekly food waste collection service to recycle your food.

Don’t buy more food than you need and remember to freeze it if you can’t eat it before the use by date. Use up leftovers rather than throwing them away. For more information visit Love Food Hate Waste Scotland.

Reduce your waste as much as possible. Could you use an alternative reusable item, or use something again instead of throwing it away? There are plenty of tips on how to reduce waste.

Changes to services

Brown bin collections

The Garden Waste Collection Service started again on the 11 May 2020. Current permits that are valid until the 30 June 2020 are now valid until the end of August 2020.

We would still encourage customers to home compost where possible. It can give you excellent nutrient rich compost for your garden. We have links to some very helpful information and videos on the composting page on the Highland Council website.

start home composting if you can.

Household Waste Recycling Centres (HWRC)

Household Waste Recycling Centres (HWRC) in Highland are starting to re-open from Monday 1 June. Government legislation has now been updated so that a trip to the HWRC is now regarded as an acceptable journey for essential waste disposal. Please do not put waste you may have taken to a HWRC in your household bins as it may overwhelm collection services. If you decide to have a clear-out while you’re at home, please don’t put everything in the bin. Instead, store it safely in a garage or shed until normal service resumes. Please avoid carrying out large DIY or gardening projects unless you have the space to store the waste. Again, we would encourage residents to home compost where possible, use the Garden Waste Collection Service and/or reduce the amount of garden waste generated.

Please check our HWRC page for further updates.

We would also like to draw your attention to government guidance on staying at home and essential travel which is for limited purposes:

Essential travel to work

Travel for essential food and medical supplies

Travel for essential medical attention

Taking exercise outdoors

Information on managing your garden waste

Textile banks

The charities that empty the textile banks across the Highlands region are not able to do this at the moment due to staff shortages. Please help us to keep sites tidy by avoiding using the textile banks. Please keep your textile recycling at home until the service returns to normal.

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