Coronavirus: Parking

Temporary changes to parking services

26 June 2020 - Following the suspention of enforcement activity during the extended lockdown period we now advise that all ON-Street enforcement activity has recomenced from Friday 26th June 2020. This includes all waiting & loading restrictions (yellow lines), On-Street bays such as Disabled, Taxis, Bus, Loading etc

Pay & Display Parking

All On Street Pay and Display enforcement has resumed.

All Off-Street Pay and Display enforcement has resumed.

 

Permit Parking Renewals

If your permit has recently or is about to expire it will remain valid until we return to business as usual. Please continue to display your permit as required even if it has fallen out of date recently.

We will be resuming Permit renewals at a date to be announced later in 2020.

 

Penalty Charge Notices (PCNs)

Due to limitations on back-office staff availability you will not be able to contact us by telephone. 

You can still use our online services found to pay or challenge a PCN. If you have received a PCN you should use our online service.

Pay or Challenge a PCN

Contract Parking

All contract parking payments including direct debits have resumed. 

 

Planned Timetable (Subject to change)

  • Phase 1 - From Friday 26 June

    • Enforcement of On-Street waiting and loading (yellow lines), On Street Disabled, Loading, Taxi and Bus Bays and other regulatory restrictions 

    • Re-introduction of On-Street Pay and Display and enforcement to allow customers to access shops and services.

    • Warning notices for 7 days then full enforcement

  • Phase 2 - Before Thursday 3 July

    • Open all closed rural Car Parks.
  • Phase 3 - Monday 13 July 

    • Reintroduce all Off-Street Parking Charges at all Off St Car Parks including Multi Storey Car Park (MSCP)

    • Warning notices for 7 days then full enforcement

  • Phase 4 - August

    • All contract parking and permit parking charges re-introduced

    • New web based permit application scheme activated

    • Zonal Permit Scheme made live

Live issues - Contact Details

We operate our main control room accepting emails relating to LIVE parking issues at parking@highland.gov.ukor calls on 01463 239786. This should NOT be used to challenge a PCN.

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