Coronavirus: Parking
Temporary changes to parking services
26 June 2020 - Following the suspention of enforcement activity during the extended lockdown period we now advise that all On-Street enforcement activity has recomenced from Friday 26 June 2020. This includes all waiting and loading restrictions (yellow lines), On-Street bays such as Disabled, Taxis, Bus, Loading etc
Pay and Display Parking
All On-Street and Off-Street Pay and Display enforcement has resumed.
Permit Parking Renewals
If you made arrangements with us during the Lockdown period these have now come to an end since Sunday 1 November 2020. You must now use the Online Permit system to apply for a new Zonal permit.
Penalty Charge Notices (PCNs)
Due to limitations on back-office staff availability you will not be able to contact us by telephone.
You can still use our online services found to pay or challenge a PCN. If you have received a PCN you should use our online service.
Contract Parking
All contract parking payments including direct debits have resumed.
When we returned to business as usual
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Phase 1 - From Friday 26 June
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Enforcement of On-Street waiting and loading (yellow lines), On Street Disabled, Loading, Taxi and Bus Bays and other regulatory restrictions
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Re-introduction of On-Street Pay and Display and enforcement to allow customers to access shops and services.
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Phase 2 - Before Thursday 3 July
- Open all closed rural Car Parks.
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Phase 3 - Monday 13 July
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Reintroduced all Off-Street Parking Charges at all Off-Street Car Parks including Multi Storey Car Park (MSCP)
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Phase 4 - August onwards
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All contract parking and permit parking charges re-introduced
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14 September 2020 - New web based permit application scheme activated for Zonal Permit System
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Live issues - Contact Details
We operate our main control room accepting emails relating to LIVE parking issues at parking@highland.gov.uk or calls on 01463 239786. This should NOT be used to challenge a PCN.