Coronavirus: Parking

Temporary changes to parking services

Parking services remains an essential Council service but will be adapted to deal with the current crisis. 

Our staff will be diverted to assist in delivering other critical services during the coming weeks as we respond to the demands placed on us by this national crisis. 

As a result, our normal parking enforcement service is suspended.

Pay & Display Parking

We will not be enforcing non-payment during this crisis.

The public can still pay for parking if they choose but we will not penalise those who cannot.

Permit Parking Renewals

If your permit has recently or is about to expire it will remain valid until we return to business as usual. Please continue to display your permit as required even if it has fallen out of date recently.

Penalty Charge Notices (PCNs)

Due to limitations on back-office staff availability you will not be able to contact us by telephone. 

You can still use our online services found to pay or challenge a PCN. If you have received a PCN you should use our online service.

Pay or Challenge a PCN

Contract Parking

All contract parking payments including direct debits will be frozen from 25 March 2020. 

You can continue to use the service as normal, but no payments will be taken until council business returns to normal.

Inverness Multi-Storey Car Park

From the 24 March 2020 there will be no charge levied for use of this car park. The ground floor will remain for contract parking vehicles only.

Live issues - Contact Details

For the time being we will still operate our main control room accepting emails relating to LIVE parking issues at parking@highland.gov.uk or calls on 01463 239786. This should NOT be used to challenge a PCN.

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