Transitional Support Fund

Once you have applied

The Transitional Support Fund closed on 9 October 2020 for applications. If any questions arise contact robin.jackson@highland.gov.uk.

Processing your application

You will receive an automated message once you have submitted your application online.

Your application will be reviewed by us to ensure that you have supplied all the necessary information to enable us to check that you qualify for a grant and to make payment to you.

Our team will contact you by telephone/email if we require any additional information. To help prevent fraud, we will never ask you to provide bank details over the phone. Any correspondence in relation to such an application will be from an official Highland Council email address.

Once your application has been logged as complete with the required evidence presented, you will receive a further email indicating it is now being processed. When authorised for payment, you will receive an automated email advising that the BACS payment is due (normally this will reach your account after 2 working days).

We will seek to make payment within 10 working days from receipt of a fully completed application and once all information and evidence in support of an application has been verified.

If you do not agree with a decision

You must tell us why you think the wrong decision has been taken and why you believe your business/ setting is eligible for the grant. This initial appeal must be made to the Programme Manager at Highland Council ELC.

If you are not happy with the outcome of your initial appeal, please email the Head of Support Services ELC stating why you disagree with the decision.

The decision of the Head of Support services ELC is final. There is no right of appeal to the Scottish Government.

What other business support schemes are available?

We have details on other types of support that is available to businesses and individuals from both the UK Government and the Scottish Government. This can be seen on our Support for business page.

Further information on support available can also be found at FindBusinessSupport.scot.

For those who do not qualify for this funding, further support may also be available from Business Gateway.

If you have further queries, please email our support team.