Customer services

Contact us online

General enquiry form

 Your online account

Phone us

8 am to 6 pm Monday to Friday. 9 am to noon on Saturday.

  • General enquiries, comments, compliments or report a complaint 01349 886606
  • Roads, flooding and street lighting  01349 886601
  • Council house repairs,pest control, housing applications and rent enquiries  01349 886602
  • Waste collections, environmental health, fly-tipping, pollution, dog fouling or abandoned vehicles. 01349 886603
  • Blue Badge, travel and National Entitlement Cards  01349 886604
  • Make a payment by debit or credit card 01349 886605
  • Planning and building standards 01349 886608
  • Licensing 01349 886609
  • Elections helpline 01349 886657

Visit us

Our experienced and friendly staff will help you with a wide range of our services. If we can't help you at the time, we'll arrange for a specialist to deal with your enquiry.

Find a service point or access point

Find a registration office


Communication help

  • Textphone 01349 886665 for Deaf or hard of hearing people
  • If you need communication support to access our services, for example British Sign Language (BSL) interpretation or lip speakers, you can either contact the booking service yourself or ask a member of staff to do this for you. Email phone 01349 886650 or SMS 07884 731378
  • Use Contact Scotland to make BSL interpreted phone calls. Find out more and download the free app.
Is there anything wrong with this page?