Customer services

Online enquiry form

Visit us

Our experienced and friendly staff will help you with a wide range of our services. If we can't help you at the time, we'll arrange for a specialist to deal with your enquiry.

Find a service point


Location of our Headquarters

Phone us

8 am to 6 pm Monday to Friday. 9 am to noon on Saturday.

  • General enquiries, comments, compliments or report a complaint 01349 886606
  • Roads, flooding and street lighting  01349 886601
  • Council House Repairs and Pest Control, Council Housing applications and rent enquiries  01349 886602
  • Domestic Special Uplifts and Refuse Collections, Report Fly Tipping, dog fouling and abandoned vehicles and environmental health 01349 886603
  • Blue Badge, travel and National Entitlement Cards  01349 886604
  • Make a payment by debit or credit card 01349 886605
  • Planning and building standards 01349 886608
  • Licensing 01349 886609
  • Elections helpline 01349 886657

Emergency out-of-hours numbers

Your online account

Communication help

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