Customer services

Some of our service points may be closed due to adverse weather conditions. Please check which are open before you visit. 

Our experienced and friendly staff will help you with a wide range of our services. If we can't help you at the time, we'll arrange for a specialist to deal with your enquiry.

Online enquiry form

Visit us

Find a service point

Location of our Headquarters

Phone us

8 am to 6 pm Monday to Friday. 9 am to noon on Saturday.

  • General enquiries, comments, compliments or report a complaint 01349 886606
  • Roads, flooding and street lighting  01349 886601
  • Council House Repairs and Pest Control, Council Housing applications and rent enquiries  01349 886602
  • Domestic Special Uplifts and Refuse Collections, Report Fly Tipping, dog fouling and abandoned vehicles and environmental health 01349 886603
  • Blue Badge, travel and National Entitlement Cards  01349 886604
  • Make a payment by debit or credit card 01349 886605
  • Planning and building standards 01349 886608
  • Licensing 01349 886609
  • Elections helpline 01349 886657

Emergency out-of-hours numbers

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