Privacy and cookies

Privacy statement

We are committed to protecting your privacy. Find out what we do with your information and what your rights are, by looking at our privacy notices for the different ways you can give us your information:

Privacy notices

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We take appropriate security measures to safeguard your data and apply security standards and controls to prevent any unauthorised access to it.

If you send us an email or complete an online form, we will use your email or postal address and any information you provide to deal with and respond to your query or comments. This information may be disclosed to the appropriate office of the Council in order to deal with or respond to your message. Please note that this cannot be guaranteed as secure. Therefore, it is inadvisable to provide personal information by this method.

We may collect information that you give to us in consultations, surveys, competitions or questionnaires. Whenever we do this we will inform you of what your information will be used for and to whom it will be disclosed. We may share non-personal statistical, or summary information with organisations working in partnership with us, such as health authorities or other local councils.

This privacy statement applies only to websites belonging to and operated by The Highland Council. We are not responsible for the content or privacy practices of third party web sites that may be linked to our web pages.

Terms and disclaimer for using our site


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to help make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why. To find out more about cookies, including how to control and delete them, please visit

How we use cookies

When you sign-in

If you register on our site (using Scotland's myaccount service) to make filling in forms easier, a cookie is stored to keep you signed-in while you are filling out a form. 

To see how you use our site Universal Analytics (Google)

We use Google Analytics to help analyse the use of our website. This tool stores temporary cookies on your machine to collect standard visitor behaviour information in an anonymous form. The anonymised information collected (including your IP address) is sent to Google and held for 14 months. 

The cookies we use are:


These are used to collect information about how visitors use our website in a way that does not directly identify anyone. We use this to compile reports, such as how many people visit our site. We also use the information to improve the website, for example, looking at what content is popular. The cookies collect information including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. We do not associate any data gathered from this site with any personally identifying information from any source as part of our use of Google Analytics. Also, Google will not associate your IP address with any other data they hold.

Read Google's overview of privacy.

If you wish to opt out of being tracked by Google Analytics across all websites, visit:


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