Privacy and cookies

Privacy statement

We are committed to protecting your privacy. Find out what we do with your information and what your rights are, by looking at our privacy notices for the different ways you can give us your information:

Privacy notices

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We take appropriate security measures to safeguard your data and apply security standards and controls to prevent any unauthorised access to it.

If you send us an email or complete an online form, we will use your email or postal address and any information you provide to deal with and respond to your query or comments. This information may be disclosed to the appropriate office of the Council in order to deal with or respond to your message. Please note that this cannot be guaranteed as secure. Therefore, it is inadvisable to provide personal information by this method.

We may collect information that you give to us in consultations, surveys, competitions or questionnaires. Whenever we do this we will inform you of what your information will be used for and to whom it will be disclosed. We may share non-personal statistical, or summary information with organisations working in partnership with us, such as health authorities or other local councils.

This privacy statement applies only to websites belonging to and operated by The Highland Council. We are not responsible for the content or privacy practices of third party web sites that may be linked to our web pages.

Terms and disclaimer for using our site


"Cookies" are small files left behind on your computer when you visit a website. This allows sites to recognise who you are and do things like personalising webpages for you or keep you logged-in to a secure area of the site.

Because of privacy concerns, many users choose to limit how cookies are stored.

Controlling how cookies are stored on your computer

To find out more about cookies, including how to control and delete them, please visit

Disabling cookies may prevent you from using certain websites, if you choose to do so, you can find out more here:

How we use cookies

When you sign-in

If you register on our site (using Scotland's myaccount service) to make filling-in forms easier, a cookie is stored to keep you signed-in when you do so. 

To see how you use our site

We use Google Analytics to help analyse the use of our website. This tool stores temporary cookies on your machine to collect standard visitor behaviour information in an anonymous form. The information collected (including your IP address) is sent to Google and held for 14 months. We can then log-in to Google and evaluate what pages users look at.

We do not collect any information that personally identifies visitors to our site. We do not associate any data gathered from this site with any personally identifying information from any source as part of our use of Google Analytics. Also, Google will not associate your IP address with any other data they hold.

If you wish to opt out of being tracked by Google Analytics across all websites, visit:

Our websites and the cookies that are set

  • This website - Google Analytics cookies, session cookie
  • Our online payments portal - Google Analytics cookies, session cookie. 
  • ePlanning (The Highland Council planning applications) - Google Analytics cookies, session cookie.
  • The Highland Historic Environment Record - Google Analytics cookies;
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