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Privacy notice

The Resilience Alert website has been created to send alerts to members of The Highland Council staff in the event of a major emergency. Individuals may register for alerts by providing their mobile number so that an emergency text may be sent to them.

The Staff Messaging Policy sets out the purpose of the system.

If you don't provide a mobile number we will be unable to deliver send you an alert in the event of an emergency. No other personal data is required.


We need to process this personal information to fulfil our contract with the customer (Article 6(1)(b) of GDPR)

Your rights

  • Access to personal data
  • Rectification of personal data
  • Erasure of personal data
  • Restrict processing of personal data

Find out more about your rights

Who we share your information with

We use GOV.UK Notify as a 3rd party provider to send text messages.

Highland Council have signed a Data Processing and Financial Agreement contract with the Notify service.

More information about the Notify service agreement can be found on their terms of use  and security pages.

By subscribing to the alerts you are agreeing for your mobile number to be used to receive alerts. Your mobile number will be retained for as long as you subscribe. You may unsubscribe from the alerts at any time. Your mobile number will be automatically deleted.

Your personal information is not subject to automated decision making or profiling.

The data controller is The Highland Council

Data Protection Officer
Highland Council Headquarters
Glenurquhart Road
01463 702029

Supervisory authority

If you are unhappy with the way we have processed your personal information you can contact the Information Commissioner:

Information Commissioner's Office
Wycliffe House
Water Lane
Tel: 0303 123 1113