Privacy notices - Brown bin collection
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Purpose
Brown bin collection -
Description
We charge customers who want to receive our garden waste collection service. Personal information is required to administer this. Payments are taken through an online form on our website or by phoning our Service Centre.
Your contact details (including your email, if supplied) are then given to our contractor Eurolabels, who print the permit stickers and post them to you. Eurolabels will also email you to let you know the label has been despatched. -
If you don't give us your information
If you don't provide contact information we will be unable to deliver the label needed to receive the service.
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Conditions for processing personal information
Contract - we need to process this personal information to fulfil our contract with the customer (Article 6(1)(b) of GDPR)
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Your rights
- View personal data
- Change personal data
- Delete personal data
- Restrict processing of personal data
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Who we share your information with
Your personal information is not shared with anyone other than the contractor responsible for printing and delivering the labels.
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How long we hold your information
Your information will be held for 2 years after you stop using the service.
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Automated processing
Your personal information is not subject to automated decision making or profiling.
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Data controller
The data controller is The Highland Council
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Data Protection Officer
Contact our Data Protection Officer:
Data Protection Officer
Highland Council Headquarters
Glenurquhart Road
Inverness
IV3 5NX
01463 702029 -
Supervisory authority
If you are unhappy with the way we have processed your personal information you can contact the Information Commissioner:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
https://ico.org.uk/global/contact-us/