Privacy notices - Parking

Parking Enforcement Officers patrol off street and on street sites and use hand held camera devices in order to enforce the parking terms and conditions. Where these have not been complied with, your personal data may be collected, processed, shared and retained in order to carry out the performance of a public task and fulfil our legal obligations. Personal data is collected in order to service a Penalty Charge Notice and enforce any parking terms and conditions or any waiting and loading restrictions. When a contravention has occurred, your personal data may be collected, processed, shared and retained in order to carry out the performance of a public task and fulfil our legal obligations in the following ways:

• To request details of the registered keeper of the vehicle from the DVLA in order to pursue a Penalty Charge Notice.
• Shared with authorised third parties for appeals, enforcement & charge recovery.
• Shared with the police or security organisations to prevent or detect crime.

You have the right to request to:

• Be informed, have access or rectify incorrect information
• Object to or restrict our processing of your data.

Under Data Protection law we must verify your identity and explain to you our reasons if we do not agree to carry out your request.

The data controller is The Highland Council

Contact our Data Protection Officer:

Data Protection Officer
Highland Council Headquarters
Glenurquhart Road
Inverness
IV3 5NX
01463 702029   

dpo@highland.gov.uk

If you are unhappy with the way we have processed your personal information you can contact the Information Commissioner:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
https://ico.org.uk/global/contact-us/