Document downloads - Council information, performance and statistics
The following document downloads are available for download. Downloads in PDF format can be read using Adobe Reader.
MS Word and Powerpoint files can be read by using their respective applications or any alternatives.
Available downloads
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How we are performing - annual performance analysis
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Corporate Performance Report 2023 - 2024
File type: PDF
Size: 457.46 KB
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Corporate Performance Report 2022 - 2023
File type: PDF
Size: 499.69 KB
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Corporate Performance Report 2021-2022
File type: PDF
Size: 453.55 KB
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Corporate Performance Report 2020-2021
File type: PDF
Size: 562.07 KB
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Corporate Performance Report 2019-2020
File type: PDF
Size: 1.03 MB
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Corporate Performance Analysis 2018 - 2019
File type: PDF
Size: 331.27 KB
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Corporate Performance Report 2017 - 2018
File type: PDF
Size: 377.61 KB
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Corporate Performance Report 2016 - 2017
File type: PDF
Size: 697.52 KB
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Corporate Performance Report 2015-2016
File type: PDF
Size: 295.42 KB
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Corporate Performance Report 2014-2015
File type: PDF
Size: 834.07 KB
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Highlights - Corporate Performance 2014-2015
File type: PDF
Size: 115.26 KB
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Corporate Performance Report 2013 - 2014
File type: PDF
Size: 298.46 KB
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Corporate performance report 2012 - 2013
File type: DOC
Size: 390 KB
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Corporate performance report 2011 - 2012
File type: PDF
Size: 300.59 KB
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Corporate performance report 2010 - 2011
File type: PDF
Size: 276.7 KB
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Best Value Improvement Plan
File type: PDF
Size: 144.22 KB
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Best Value Assurance Report - 2019
File type: PDF
Size: 137.17 KB
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How we are performing - Statutory Performance Indicators (SPI)
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Statutory Performance Indicators, Benchmarking and Best Value Report 2023-2024
File type: PDF
Size: 497.53 KB
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Statutory Performance Indicators, Benchmarking and Best Value Report 2022-2023
File type: PDF
Size: 402.85 KB
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Key Performance Indicators 2022-23
File type: PDF
Size: 1.13 MB
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Statutory Performance Indicators, Benchmarking and Best Value Report 2021-22
File type: PDF
Size: 542.47 KB
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Statutory Performance Indicators Best Value Qualitative Report 2021-22
File type: PDF
Size: 233.95 KB
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Statutory performance indicators Best Value Qualitative Report - Supplement Direction 2018
File type: PDF
Size: 104.71 KB
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Key Performance Indicators 2021-22
File type: PDF
Size: 348.52 KB
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Statutory Performance Indicators, Benchmarking and Best Value Report 2020/21
File type: PDF
Size: 781.98 KB
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SPI Best Value Qualitative Report 2020-21
File type: PDF
Size: 269.65 KB
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Key Performance Indicators 2020/21
File type: PDF
Size: 303.74 KB
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Statutory Performance Indicators and Best Value 2019-20 Report
File type: PDF
Size: 565.08 KB
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Performance Examples and Case Studies 2019-20
File type: PDF
Size: 233.02 KB
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Key Performance Indicators 2019-20
File type: PDF
Size: 340.95 KB
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National Statutory Performance Indicators 2018-2019
File type: PDF
Size: 739.25 KB
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Performance Examples and Case Studies 2018-2019
File type: PDF
Size: 273.86 KB
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Key Performance Indicators 2018-19
File type: PDF
Size: 339.17 KB
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National Statutory Performance Indicators 2017-2018
File type: PDF
Size: 460.32 KB
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Performance Examples and Case Studies 2017-18
File type: PDF
Size: 365.92 KB
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National Statutory Performance Indicators 2016-2017
File type: PDF
Size: 237.25 KB
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Performance Examples and Case Studies 2016-17
File type: PDF
Size: 322.34 KB
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National Statutory Performance Indicators 2015 - 2016
File type: DOCX
Size: 94.26 KB
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Highlights Scottish Local Government Benchmarking 2015 to 2016
File type: PDF
Size: 3.77 MB
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National Statutory Performance Indicators 2014 - 2015
File type: DOCX
Size: 78.76 KB
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Highlights - Statutory Performance Indicators 2014-2015
File type: PDF
Size: 1.34 MB
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Statutory performance indicators 2013-2014
File type: PDF
Size: 243.3 KB
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Statutory performance indicators 2012-2013 - including fire and police
File type: PDF
Size: 266.21 KB
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Statutory performance indicators 2011-2012 - including fire and police
File type: PDF
Size: 244.09 KB
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Statutory performance indicators 2010-2011 - including fire and police
File type: PDF
Size: 207.39 KB
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Statutory performance indicators 2009-2010 - including fire and police
File type: PDF
Size: 130.37 KB
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Statutory performance indicators 2008-2009 - The Highland Council
File type: PDF
Size: 358.44 KB
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Statutory performance indicators 2008-2009 - including fire and police
File type: PDF
Size: 346.56 KB
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Statutory performance indicators 2007-2008
File type: PDF
Size: 349.26 KB
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Statutory performance indicators 2007-2008 - including fire and police
File type: PDF
Size: 338.09 KB
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Statutory performance indicators 2006-2007
File type: PDF
Size: 462.32 KB
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Statutory performance indicators 2006-2007 - including fire and police
File type: PDF
Size: 386.03 KB
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Statutory performance indicators 2005-2006
File type: PDF
Size: 306.19 KB
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Statutory performance indicators 2005-2006 - including fire and police
File type: PDF
Size: 351.88 KB
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Continuous Improvement
File type: PDF
Size: 165.44 KB
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Council report on Citizens' Panel Feedback
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Council Report on Citizens' Panel Feedback 2019
File type: PDF
Size: 351 KB
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Annual survey of performance and attitudes 2019
File type: PDF
Size: 673.36 KB
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Short survey of 16-34 year olds 2019
File type: PDF
Size: 233.05 KB
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Council report on Citizens' Panel feedback 2018
File type: PDF
Size: 306.89 KB
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Annual survey of performance and attitudes 2018
File type: PDF
Size: 752.05 KB
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Short survey of 16-34 year olds 2018
File type: PDF
Size: 311.66 KB
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Council report on Citizens' Panel feedback 2017
File type: PDF
Size: 460.19 KB
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Annual survey of performance and attitudes 2017
File type: PDF
Size: 725.47 KB
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Council report on Citizen's Panel Feedback 2016
File type: DOCX
Size: 109.3 KB
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Annual survey of performance and attitudes 2016
File type: PDF
Size: 615.23 KB
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Annual survey of performance and attitudes 2015
File type: PDF
Size: 869.71 KB
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Council report on Citizens’ Panel feedback 2015
File type: PDF
Size: 509.13 KB
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Council report on Citizens’ Panel feedback 2014
File type: PDF
Size: 346.65 KB
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Annual survey of performance and attitudes 2014
File type: PDF
Size: 2.74 MB
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Citizens' Panel results on council performance report 2013
File type: PDF
Size: 2.99 MB
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Council report on Citizens' Panel feedback 2013
File type: DOC
Size: 66 KB
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Survey of Performance and Attitudes Questionnaire
File type: PDF
Size: 403.05 KB
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Citizens' Panel results on council performance report 2012
File type: PDF
Size: 2.24 MB
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Council report on Citizens' Panel feedback 2012
File type: PDF
Size: 74.58 KB
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Social media
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Social media rules and guidance for the public
File type: PDF
Size: 110.61 KB
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Social Media Policy and Guidance
File type: PDF
Size: 902.1 KB
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Expenses
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Members Expenses 2024 to 2025
File type: PDF
Size: 132.33 KB
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Valuation Board Expenses 2024 to 2025
File type: PDF
Size: 36.7 KB
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Members Expenses 2023 to 2024
File type: PDF
Size: 173.04 KB
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Valuation Board Expenses 2023 to 2024
File type: PDF
Size: 30.38 KB
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Members Expenses 2022 to 2023
File type: PDF
Size: 277.75 KB
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Valuation Board Expenses 2022 to 2023
File type: PDF
Size: 23.01 KB
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Members expenses 2021 to 2022
File type: PDF
Size: 231.57 KB
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Valuation Board Expenses 2021 to 2022
File type: PDF
Size: 56.71 KB
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Members expenses 2020 to 2021
File type: PDF
Size: 240.54 KB
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Valuation Board Expenses 2020 to 2021
File type: PDF
Size: 45.85 KB
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Members expenses 2019 to 2020
File type: PDF
Size: 220.41 KB
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Valuation Board Expenses 2019 to 2020
File type: PDF
Size: 122.61 KB
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Members expenses 2018 to 2019
File type: PDF
Size: 212.37 KB
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Valuation Board Expenses 2018 to 2019
File type: PDF
Size: 45.53 KB
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Members expenses 2017 to 2018
File type: PDF
Size: 278.85 KB
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Valuation Board expenses 2017 to 2018
File type: PDF
Size: 121.05 KB
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Members expenses 2016 to 2017
File type: PDF
Size: 235.88 KB
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Valuation Board Expenses 2016 to 2017
File type: PDF
Size: 102.23 KB
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Trade Union Facility Time
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Trade Union Facility Time
File type: PDF
Size: 100.16 KB
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Best Value Assurance Reports
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Best Value Improvement Plan Progress Report - 2021
File type: PDF
Size: 243.99 KB
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Best Value Assurance Council Report - 2020
File type: PDF
Size: 137.17 KB
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Best Value Improvement Plan
File type: PDF
Size: 144.22 KB
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Highland Council Best Value Assurance Report
File type: PDF
Size: 1.64 MB
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