Document downloads - Council housing
The following document downloads are available for download. Downloads in PDF format can be read using Adobe Reader.
MS Word and Powerpoint files can be read by using their respective applications or any alternatives.
Available downloads
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Council house tenancies
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Guide to a Successful Tenancy with the Highland Council
File type: PDF
Size: 5.11 MB
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The Scottish Social Housing Charter
File type: PDF
Size: 404.85 KB
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Former Tenant Arrears and Court Charges Policy
File type: PDF
Size: 119.21 KB
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Complaints and Significant Performance Failures
File type: PDF
Size: 67.6 KB
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Tenant Participation Strategy and Action Plan
File type: PDF
Size: 1.44 MB
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Housing Service Standards
File type: PDF
Size: 414.16 KB
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Housing Service Standards
File type: PDF
Size: 414.16 KB
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A Tenant's Guide to the Scottish Housing Quality Standard
File type: PDF
Size: 939.98 KB
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Capital Programme Management Procedures
File type: PDF
Size: 90.53 KB
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Scottish Housing Quality Standard Delivery Plan Update
File type: PDF
Size: 47.34 KB
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Highland Tenant Update - Winter 2013
File type: PDF
Size: 3.66 MB
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Highland Tenant Update - Summer 2013
File type: PDF
Size: 2.76 MB
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Highland Tenant Update - Spring 2013
File type: PDF
Size: 3.26 MB
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Mutual exchange form
File type: DOC
Size: 287 KB
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What happens if I do not pay my rent?
File type: PDF
Size: 190.61 KB
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Don't bury your head in the sand!
File type: DOCX
Size: 1.77 MB
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Tenant participation documents
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Housing Matters Autumn 2017
File type: PDF
Size: 5.61 MB
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Getting Involved Strategy- tenant and customer engagement
File type: PDF
Size: 722.59 KB
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Sample constitution
File type: PDF
Size: 23.64 KB
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Housing Matters Autumn 2018
File type: PDF
Size: 8.73 MB
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Rent Consultation 2019-2010
File type: PDF
Size: 1.48 MB
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Highland Tenants Scrutiny Panel report "Complaints"
File type: PDF
Size: 1.19 MB
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Housing Matters Spring 2019
File type: PDF
Size: 4.63 MB
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