Document downloads - Council housing

The following document downloads are available for download. Downloads in PDF format can be read using Adobe Reader.

MS Word and Powerpoint files can be read by using their respective applications or any alternatives.

Available downloads

• Council house tenancies

  • Guide to a Successful Tenancy with the Highland Council

    File type: PDF

    Size: 5.11 MB

  • The Scottish Social Housing Charter

    File type: PDF

    Size: 404.85 KB

  • Former Tenant Arrears and Court Charges Policy

    File type: PDF

    Size: 119.21 KB

  • Complaints and Significant Performance Failures

    File type: PDF

    Size: 67.6 KB

  • Tenant Participation Strategy and Action Plan

    File type: PDF

    Size: 1.44 MB

  • Housing Service Standards

    File type: PDF

    Size: 414.16 KB

  • Housing Service Standards

    File type: PDF

    Size: 414.16 KB

  • A Tenant's Guide to the Scottish Housing Quality Standard

    File type: PDF

    Size: 939.98 KB

  • Capital Programme Management Procedures

    File type: PDF

    Size: 90.53 KB

  • Scottish Housing Quality Standard Delivery Plan Update

    File type: PDF

    Size: 47.34 KB

  • Highland Tenant Update - Winter 2013

    File type: PDF

    Size: 3.66 MB

  • Highland Tenant Update - Summer 2013

    File type: PDF

    Size: 2.76 MB

  • Highland Tenant Update - Spring 2013

    File type: PDF

    Size: 3.26 MB

  • Mutual exchange form

    File type: DOC

    Size: 287 KB

  • What happens if I do not pay my rent?

    File type: PDF

    Size: 190.61 KB

  • Don't bury your head in the sand!

    File type: DOCX

    Size: 1.77 MB

• Tenant participation documents

  • Housing Matters Autumn 2017

    File type: PDF

    Size: 5.61 MB

  • Grants for tenant groups policy

    File type: DOC

    Size: 62.5 KB

  • Register of tenant organisations

    File type: XLSX

    Size: 487 KB

  • Tenant participation volunteer expenses policy and form

    File type: PDF

    Size: 95.88 KB

  • Directory of training resources

    File type: PDF

    Size: 892.03 KB

  • Tenant participation action plan

    File type: PDF

    Size: 29.76 KB

  • Information on the registration of tenants groups

    File type: PDF

    Size: 29.28 KB

  • Volunteer award nomination form and booking form for annual tenant conference Saturday 4 October 2014

    File type: PDF

    Size: 714.87 KB

  • Highland tenant update - Spring 2014

    File type: PDF

    Size: 2.84 MB

  • Summer newsletter 2014

    File type: PDF

    Size: 7.68 MB

  • Highland Tenants Newsletter - spring 2015

    File type: PDF

    Size: 3.52 MB

  • Highland Tenant Update - Summer 2015

    File type: PDF

    Size: 2.82 MB

  • Getting Involved Strategy- tenant and customer engagement

    File type: PDF

    Size: 722.59 KB

  • Highland Tenant Update - Winter 2016

    File type: PDF

    Size: 3.72 MB

  • Sample constitution

    File type: PDF

    Size: 23.64 KB