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Consumer Rights Act

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Online buyers encouraged to know their delivery rights and report concerns

25 Nov 2021

With the peak internet buying season upon us, shoppers are being advised to know their rights & report problems about unfair delivery surcharges, misleading claims & unjustified delivery restrictions.

Are you due a cash refund? – Consumer Government Watchdog Groupon Ruling

12 Oct 2021

The Highland Council Trading Standards team are highlighting that customers could be due cash refunds after consumer government watchdog Groupon voucher ruling.

Council raises awareness on market operator’s licences

4 Oct 2021

The Highland Council are asking any businesses, companies or organisations who are planning to hold any type of market, including Christmas or festive type markets, to contact the Licensing Service to check if they require a market operator’s licence.