Agendas, reports and minutes

Customer Services Board

Date: Wednesday, 21 May 2014

Agenda: Read the Agenda

A meeting of the Customer Services Board will take place on Wednesday, 21 May 2014 in the Ceremony Rooms, Highland Archive and Registration Centre, Bught Road, Inverness at 2.00pm.  

You are invited to attend the meeting and a note of the business to be considered is attached.

Yours faithfully

Michelle Morris
Depute Chief Executive/
Director of Corporate Development


Business

1.  Apologies for Absence


2.  Declarations of Interest

Members are asked to consider whether they have an interest to declare in relation to any item on the agenda for this meeting. Any Member making a declaration of interest should indicate whether it is a financial or non-financial interest and include some information on the nature of the interest. Advice may be sought from Officers prior to the meeting taking place.

3.  Minutes of Last Meeting   

There are circulated for noting the Minutes of the last Meeting of the Customer Services Board held on 24 April 2014.

4.  Presentation – Registration Service

A Presentation will be undertaken at the meeting by Ms Diane Minty, Chief Registrar, on the Registration Service.

This will be followed by a tour of the Archive and Registration Centre.

5.  Presentation – High Life Highland

Mr Ian Murray, Chief Executive of High Life Highland, will give a presentation on the potential for partnership.