Be aware! Council Tax scammers still targeting Highland

The Highland Council has once again been alerted to a Council Tax scam whereby scammers are now writing to customers and claiming that the resident is due a council tax refund or can have their Council Tax band reassessed upon payment of £150.

Council Tax bands are determined by the Assessor and Electoral Registration Officer who is independent from the Highland Council.

If you have any queries regarding your Council Tax band please contact the Assessor at

The Assessor does not cold call customers nor reassess Council Tax bands in this way.

If you are cold-called and asked to provide your bank details to receive a Council Tax refund, ignore the request and hang up.

Similarly if you receive an email offering a Council Tax refund and asking you to provide your bank account details by clicking on a link, ignore it and delete the email. Should you receive a letter asking you to provide the same details, do not respond and destroy the correspondence.

Highland Council Trading Standards work in partnership with Advice Direct Scotland (ADS).  Concerned residents can contact ADS who offer free and confidential consumer advice on Freephone 0808 164 6000 or by email through their website address at:

Alternatively residents can also contact ADS through their Facebook page at:


24 Oct 2019