ICT Contract signed

ict contract
ICT contract signed by Nitesh Jian and Cllr Bill Fernie

The Council has awarded a 7 year ICT Services contract to WIPRO Holdings UK Ltd.

The Council has procured a cost effective, value for money, corporate Information and Communications Technology (ICT) solution that will deliver excellent operational performance and contribute to the continuous improvement of services.

The contract will deliver a reduction in costs in the region of £11 million over the lifetime of the contract.

Chair of Resources Committee, Cllr Bill Fernie said: “I am delighted to announce that the Council has awarded this important ICT contract to WIPRO Holdings UK Ltd.

“Information and Communications Technology (ICT) is a fundamental enabler in us delivering modern 21st century services and this new contract will support and enable considerable business change and transition within the Council, as well as exciting developments such as computer tablets for pupils.”

A requirement within the contract is to make a significant reduction in the cost of ICT Services, over the lifetime of the contract, as well as delivering a programme of community benefits. Wipro are proposing to have a significant workforce based in the Highlands and it is expected current Fujitsu ICT staff will transfer over to WIPRO as part of the TUPE regulations.

Cllr Fernie continued:  “The Council also has a duty to provide the best possible value for public money in the provision and delivery of all its services.

“We need to deliver significant cost savings through delivering services in innovative ways, making the best use of new technologies and I am confident we have chosen an ICT supplier which is best placed to help us achieve this. The total reduction in cost from the entire re-provision programme will be in the region of £11 million over the lifetime of this contract.”

Chair of Education, Child and Adult Service, Cllr Drew Millar added: “This contract will give us the opportunity to modernise and transform learning and teaching in the classroom with flexible and modern solutions delivered to schools on multiple platforms which will include the introduction of around 20,000 one to one devices to every child from P6 upwards

“Children and young people deserve the latest top quality technology available to assist them in achieving their best in a modern technological world and the resources which we will provide through this ICT contract will maximise the potential to give our young people access to the latest technology and a better, brighter future.”

Srini Pallia, President, Consumer Business, Wipro Limited said: “Wipro’s vision is to empower progress in the public services using technology as a catalyst. We are delighted to partner with the progressive Highlands Council, to drive positive outcomes for the citizens. This is a defining engagement for Wipro in Scotland and we shall leverage our expertise in citizen-centric services backed by our deep technology capabilities.

“In order to keep pace with changing socio-economic scenarios and citizen expectations, governments must reinvent their technology landscape including legacy IT infrastructure and data centre services. Wipro's ServiceNXT platform will enable this transformation for The Highlands Council”.

Ashok Tripathy, Vice President & Global Head, Public Sector vertical, Wipro Limited said: “Wipro’s belief in empowering public services and education has paved the way for this strategic engagement with The Highlands Council. The Council and Wipro share a common vision of technology transformation to deliver robust IT services to the citizens of the Highlands. We remain committed to investing in the region and emerging opportunities in this market.”

The contract will include the following:

  • Replacement and rationalisation of  managed desktop devices (approx. 17,000 devices) covering Corporate and Curriculum using a mixture of thin clients/laptops/desktops
  • Introduction of approx. 20,000 1:1 devices (e.g. Chromebooks) books within Curriculum estate.
  • Related projects will also see investment in new and upgraded networks to improve access.
21 Sep 2016