Contact us

Contact us online

Report a problem

Request a service

Make a payment

All other contact

• Tell us what you think of our website

 Your online account

• Get help if you are having trouble logging in to myaccount
• Find out how Scotland's myaccount service works

Phone us

8am to 5pm Monday to Friday (unless stated otherwise)

• Council house repairs, pest control, housing applications and rent enquiries - 01349 886602(8am to 5pm Monday to Friday)
  • Outside these times Emergency house repairs, homelessness, and public building emergencies - 01349 886691
• Planning and Building Standards - 9am to 4pm Monday to Friday - 01349 886608
• Roads, flooding and street lighting - 01349 886601 (8am to 5pm Monday to Friday)
  • Outside these times Roads, parks, flooding and street lighting - 01349 886690
• Domestic and commercial waste issues only - 01349 886603
• Garden waste - 9am to 4pm Monday to Friday - 01349 886660
• Environmental Health - 01349 886603
• Make a payment by debit or credit card - 01349 886605
• Licensing - 9am to 5pm Monday to Friday - 01349 886609 - licensing@highland.gov.uk
• Elections helpline - 01349 886657
• Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 5pm Monday to Friday - 01349 886604
• Social Work Childrens Services Family Teams
• Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 0808 175 3646. Open all day on weekends and public holidays.

Email us

• Landlord Registration - landlord.registration@highland.gov.uk
• Elections helpline - election@highland.gov.uk
• Electoral registration queries - ero@highland.gov.uk

Office locations

Find an office

Location of our Headquarters

Contacts

• Emergency out-of-hours numbers
• Senior managers
• Councillors

Communication help

Textphone 01349 886665 for deaf or hard of hearing people.

British Sign Language (BSL)

If you need communication support to access our services, for example British Sign Language (BSL) interpretation or lip speakers, you can either contact the booking service yourself or ask a member of staff to do this for you.

• communication.support@highland.gov.uk
• Phone 01349 886650 or SMS 07884 731378.

Use Contact Scotland to make BSL interpreted phone calls and download their free app.