- Service time frame
-
We provide registration and certificate services across the Highlands
Register a birth or still birth
-
We offer appointments within 21 days (statutory requirement)
Register a death
-
We offer appointments within 8 days (statutory requirement)
Order a copy certificate (high priority)
-
We prepare your certificate for collection or post it the next working day
Order a copy certificate (standard)
-
We prepare your certificate for collection or post it within 10 working days
Book a registrar‑led ceremony
-
We respond to online booking enquiries within 5 working days
-
We send formal confirmation once the booking fee is paid within 5 working days
General registration enquiries
-
We respond to registration email enquiries within 5 working days
-
