How your personal information is used
We are committed to protecting your privacy. Find out how we handle your information and what rights you have by reviewing our privacy notices, which outline the various ways you can provide us with your information:
Under the Data Protection Act, we have a legal obligation to protect any information we collect from you. We implement appropriate security measures to safeguard your data and adhere to security standards to prevent unauthorised access.
If you contact us by email or complete an online form, we will use your email, postal address, and any information you provide to respond to your query or comments. This information may be shared with the relevant Council department to handle your request. Please be aware that email communication cannot be guaranteed as fully secure, so avoid including personal or sensitive information in such messages.
We may also collect information you provide during consultations, surveys, competitions, or questionnaires. When we do, we will inform you of how your data will be used and with whom it may be shared. We may share non-personal, aggregate, or summary information with partner organisations such as health authorities or other local councils.
This privacy statement applies solely to websites operated by The Highland Council. We are not responsible for the content or privacy practices of third-party websites linked from our site.