Bin requests and replacements

Missing or damaged bins

If your bin is missing or damaged, we will replace it for free.

How to report a missing or damaged bin

You will need to tell us:

  • your address
  • which bin is missing or damaged
  • details of the damage (if any)

Report a missing or damaged bin

Garden waste bin

If your garden waste bin is missing or damaged, report it online.

You need a valid garden waste permit to access this service.

Report or replace a garden waste bin

Page last modified: 6 November 2025