Bus pass and travel discounts
How to renew or replace your card
Replacing your card
If you are over 60, a new card will be sent to you shortly before the expiry date of your current card.
If you receive your card on the grounds of a disability, then you should take proof of your continuing entitlement to a service point no more than 4 weeks before your current cards expires and it will be renewed.
If your card doesn't work on the bus
Please contact us if the electronic ticket machine did not recognise your card. It may have expired or be damaged.
If the card is valid but does not work on the machine, the driver will give you the option to pay the full fare and keep your card or give you a 7 day temporary pass. The temporary pass will be valid for free travel for you but the companion element will not be available. You should contact us immediately.
Read more at Transport Scotland.
If you have lost your card
Please phone us on 01349 886604.