Building regulations

Advice and guidance

We have taken steps to allow us to continue to deliver our services for the duration of the COVID-19 situation. Read our full position. Staff will be working remotely, so capacity and access to our usual systems will be reduced. It may take longer to process planning applications, building warrants, Road Construction Consents, environmental advice and related aspects of the service. This also includes responses to customer queries, complaints and public comments during this period. Your patience and understanding is appreciated.

If you are doing building work or home improvements the Building Standards Customer Journey is an easy to follow guide to the Building Standards process.

National Customer Satisfaction Survey for Building Standards

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Policy notes

Our building standards policy notes give customers advice on how we will deal with a variety of issues.

If you require further guidance, please contact us on the below details.