Building Standards Performance

Key Performance Indicators (KPIs) and Key Performance Outcomes (KPOs)

• KPI 1 - Percentage of Building Standards applications where first technical response is issued within 20 working days of validation

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• KPI 2 - Percentage of Building Standards applications where first response is issued within 10 working days of receipt of completion certificate

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• KPI 3 - Percentage of Building Standards applications where building warrant is issued within 6 working days of receipt of competent plans Related Downloads

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• Key Performance Outcomes (KPO) quarterly summary

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• 2017 - Highland Survey Report

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