Our duties
The main duties we will carry out are:
- to patrol allocated town or beat area in order to maintain traffic flow
- to deal with waiting offences by way of issuing advice or a Penalty Charge Notice
- to advise and direct motorists regarding parking facilities
- to provide assistance or direction to the public
- to carry out administrative tasks relevant to the good running of a Parking Enforcement Office
- to provide observations on lookout requests for vehicles and missing persons to the Police
- to liaise with public services on commission of construction work and road maintenance
- monitor parking meters, waiting restrictions, controlled zones, permit areas and other schemes to improve safety and prevent traffic flow problems
- take action on cars parked in contravention of restrictions by issuing a Penalty Charge Notice (PCN)
- where necessary and authorised, arrange the uplift of vehicles in contravention
Parking enforcement Officers must be honest and observant and as they will be working alone most of the time, they must be able to work unsupervised. To aid with lone working and transparency of their role Body Worn Video will be deployed to all Officers.
Read our body worn video privacy impact assessment
Verbal abuse and violence towards Parking Enforcement Officers will not be tolerated under any circumstances and all instances will be reported to Police Scotland.