I am waiting on a benefit payment or decision
If you are waiting for money from a benefit claim, it can be difficult to manage day-to-day costs. You might be:
- waiting for your first payment after making a new claim
- dealing with a delay in your benefit payment
- appealing a decision about your benefits
What support is available
Scottish Welfare Fund
You may be able to get a crisis grant from the council if you are on a low income. This payment helps with emergency or disaster costs and does not need to be paid back.
You can get further advice from our Welfare Support Team, Citizen's Advice Scotland, and Scottish Welfare Fund - contact details are provided on this page.
Benefit advance
If you have made a new benefit claim and are in financial hardship while waiting for your first payment, you can ask for an advance to help with costs like rent or food.
Note that Benefit advances function as loans and must be repaid.
You can receive further advice from our Welfare Support Team and Citizen's Advice Scotland - contact details are provided on this page.