How charges work
We use standard charges for common repairs across all areas. These charges:
- include extra costs if the repair must be done faster than the usual 20 working days
- are reviewed every year with the Housing Revenue Budget
If you report a rechargeable repair we will tell you the cost if it is listed in our standard charges. If it is not listed, we will give you an estimate and explain that the final cost may change
You can choose whether to let us do the repair or arrange it yourself
Standard charges
| Repair item | Routine | High priority | Emergency | Emergency call out |
|---|---|---|---|---|
| Clear choked sink or bath | - | - | £93 | £147 |
| Replace toilet | £145 | £189 | £196 | £251 |
| Replace cistern | £126 | £169 | £175 | £228 |
| Clear choked toilet | - | - | £98 | £147 |
| Replace wash hand basin | £252 | £296 | - | - |
| Replace bath | £537 | £581 | - | - |
| Re-secure bath panel | £34 | - | - | - |
| Renew internal door handle | £32 | £74 | - | - |
| Repair or renew internal door | £132 | £179 | £189 | £248 |
| Clear blocked external drain | - | - | £133 | £183 |
| Board up window – wooden or steel barricade | £34 | £77 | £84 | £137 |
| Replace glass | £147 | - | - | - |
| Lost keys – gain access only | - | £100 | £115 | £165 |
| Lost keys - gain access, change keys, and replace lock barrel or cylinder | - | £120 | £130 | £180 |