Tenant participation

Rent consultation 2019/2020

This consultation, which ran until 11 January has now closed.

 The way we asked for tenants' opinions was the same as last year. We sent out 13,411 consultation leaflets to Highland Council tenants.  For tenants who wanted to discuss the consultation in more detail, we offered drop-in sessions in 15 locations across Highland and 55 tenants attended these. The consultation was also available on our website, and was promoted on Facebook and Twitter.  We have received feedback on the consultation process which we will use to improve it for the 2020/2021 consultation.     

Overall 516 tenants responded out of 13,411 (3.8 per cent) compared to 4.4 per cent last year. Not all respondents answered every question, but where they did, the results are as follows.

Do you think your rent is good value for money/affordable?

  • 89.04% of the people who answered this question think their rent charge represents good value for money
  • 94.55% say their rent charge is affordable for them.

Level of Rent Increase proposed for houses

 442 tenants answered the question about the level of rent increase (postal consultation results):

  • 43.44 per cent (of those who answered this question) wanted to see a 2 per cent rent increase

  • 35.97 per cent (of those who answered this question) wanted to see a 2.5 per cent rent increase

  • 20.59 per cent (of those who answered this question) wanted to see a 3 per cent rent increase

Proposed spend on environmental improvements

436 tenants answered the question about whether we should spend more money on environmental improvements (postal consultation results):

  • 81.65 per cent (of those who answered this question) said yes
  • 18.35 per cent (of those who answered this question) said no
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