What you can do first
Speak to the business
Often, the quickest way to resolve a noise issue is to speak directly to the business. They may not be aware of the problem.
When you speak to them, explain:
- what the noise is
- when it happens
- how it affects you and your household
If you can't speak to them
If you're uncomfortable approaching the business, consider writing a polite letter or email. Keep your message respectful and constructive.
Keep a noise diary
Record:
- dates and times of the noise
- how long it lasts
- how it affects you
This information helps us if we need to investigate further.