Our Delivery Plan

Our Delivery Plan is our main tool to turn strategy into action, outlining a clear programme of work for the period 2024–27.

What our Delivery Plan includes

• Introduction, Vision and Values
  We set out the purpose and scope of the plan, define our vision—Our Future Highland—and explain our core values.

• Administration Programme (2022–27)
  An overarching framework of five strategic priority outcomes that guide all actions within the plan.

• Six Strategic Portfolios
  The work of the Delivery Plan is organised into six thematic portfolios, each overseen by a Senior Officer and a Strategic Portfolio Board. These portfolios drive delivery through programmes and projects aligned with council objectives, performance targets, and reporting processes:

  1. Person-centred solutions
     Improving care services across Highlands, enhancing community-based approaches, digital support and workforce capacity.

  2. Workforce for the future
     Focusing on recruitment, retention and training initiatives to build a resilient future workforce.

  3. Reconfiguring our asset base
     Rationalising and improving council assets to better meet community needs.

  4. Corporate solutions
     Enhancing internal systems, collaboration and governance frameworks.

  5. Income generation
     Developing sustainable income streams through commercial and service innovation.

  6. Net Zero, Energy Investment & Innovation
     Implementing projects such as utility-scale solar PV and carbon reduction programmes.

• Performance Plan Integration
  Our key performance indicators are directly linked to projects and workstreams within each portfolio. Progress is monitored regularly through strategic committees and annual Council reports.

• Resource Alignment
  We align budget, staffing and other resources to deliver the plan. Significant investments (£35.7 million in reserves) and dedicated funding ensure these priorities are delivered over the next three years.

Download our delivery plan