Scam prevention

Call blockers

Our Trading Standards team helps protect vulnerable residents from scam and nuisance phone calls. As part of this initiative, we may be able to provide a free 'trueCall Secure' call blocker device to consumers most at risk of financial harm.

A call blocker is a small device that:

  • plugs into your landline phone socket
  • automatically blocks scam and nuisance calls
  • allows trusted callers, like friends and family, to get through

This support is aimed at vulnerable consumers who are experiencing frequent unwanted or scam calls. If you think this applies to you or someone you care for, contact us by email to discuss your situation. We will assess eligibility before any decive is provided.

Find out more about the device

Page last modified: 8 January 2026

Trading Standards

Businesses - contact Trading Standards by email for a range of advice. Consumers - contact Advice Direct Scotland's www.consumeradvice.scot service on 0808 164 6000

Address: 38 Harbour Road
Inverness
IV1 1UF