Condensation, damp and mould: advice for tenants

What to do if you already have condensation or mould

If you see condensation:

  • wipe it away with a dry cloth each morning

If you see mould:

  • wear gloves
  • clean the area with soap and water
  • let surfaces dry with good ventilation
  • do not reuse cloths used to clean mould

If the problem continues or you are worried about damp in the structure of your home, contact the Service Centre on 01349 886602. We may arrange an inspection or refer the issue to a specialist contractor.

More advice

You can find more guidance from:

Page last modified: 28 November 2025