How building users can help
What you should do
- turn down or switch off heating before opening windows
- close all windows when a room is empty, especially overnight
- make sure external doors are not left open to reduce heat loss
- report draughts and air leaks promptly
- dress appropriately for your comfort level – temperature feels different for everyone
Get help or report issues
- email energy.engineering@highland.gov.uk for queries about the heating policy
- property services can help identify issues that building occupants can fix and those needing specialist support